service bandung – Pelatihan SDM di Kota Bandung Yogyakarta Bali Batam

Practical Service Excellence

Post author:Archipelago Training
Post published:March 2, 2017
Post category:Managerial Skills Series

Training Practical Service Excellence mempelajari mengenai bagaimana layanan pelanggan “Moment of the Truth”, apa akibat buruknya pelayanan internal dan eksternal, bagaimana menerimaService Excellence, Tips Menerima Telepon dan Etiket Bertelepon dan…

Improving Quality of Customer Interaction & Handling Customer Complaint

Post author:Archipelago Training
Post published:March 1, 2017
Post category:Managerial Skills Series

Pelatihan Improving Quality of Customer Interaction & Handling Customer Complaint mempelajari bagaimana menelusuri data statistik tentang kepuasan pelanggan, bagaimana menyusun paradigma “melayani”, apa pengertian kepuasan pelanggan, apa pengertian Harapan Pelanggan.…